Question 1

How secure are my photos?

Accepted Answer

Your photos are stored with enterprise-grade encryption. All sharing links are private and can only be accessed by people you explicitly share them with. We never share your data with third parties or use it for advertising.

Question 2

Do viewers need an account to see my photos?

Accepted Answer

No! Viewers don't need to create an account. Share your private link and they see the full gallery instantly - lightbox, location grouping, everything. If they later decide to create a Viallo account, every album they've viewed is automatically assigned to their profile. Only album creators need an account.

Question 3

How much can I upload?

Accepted Answer

The free plan includes 2 albums, 200 photos, and 10 GB of storage. Paid plans unlock more albums, more storage (up to 1 TB on Pro), and there are no per-file size restrictions - upload full-resolution photos as they are.

Question 4

Can I delete photos after uploading?

Accepted Answer

Absolutely! You have full control over your photos. You can delete individual photos, entire albums, or complete albums at any time. Deleted photos are permanently removed from our servers.

Question 5

What happens if I delete a album?

Accepted Answer

When you delete a album, all photos and sharing links associated with it are permanently removed. Anyone with the old sharing link will no longer be able to access the photos. This action cannot be undone.

Question 6

Can I control who can download photos?

Accepted Answer

Yes! When creating a sharing link, you can choose whether viewers can download photos or only view them. You can also revoke access to any sharing link at any time from your album settings.

Question 7

How is Viallo different from Google Photos for sharing?

Accepted Answer

Google Photos allows basic viewing via link, but adding photos, commenting, or saving to your library requires a Google account. Viallo gives viewers the full experience without any account - gallery, lightbox, location browsing, everything works instantly. Viallo also offers password protection, sharing analytics, profile sharing, and seamless transition to a full account if a viewer registers later.

Question 8

Do I need to download an app to view shared photos?

Accepted Answer

No. Viallo is a web application that works in any browser on any device - mobile, tablet, or desktop. Recipients simply click the shared link and instantly see the full photo gallery. No app download or installation is needed.

Question 9

What is the best private photo sharing app for families?

Accepted Answer

Viallo is designed for private family photo sharing. Create a profile link and share it with family members - they see all your albums without needing accounts. When you add new albums, they appear automatically. Grandparents can view photos by simply clicking a link.

Question 10

Can I share photos without the viewer creating an account?

Accepted Answer

Yes, this is the core feature of Viallo. Generate a private share link for any album and send it to anyone. Recipients view the full photo gallery instantly without creating an account. If they later register, all viewed albums are automatically assigned to their profile.

Question 11

How does Viallo organize photos by location automatically?

Accepted Answer

Viallo reads GPS data from your photo metadata and uses DBSCAN clustering to group photos by geographic location. Each cluster is reverse-geocoded to get a place name like "Tokyo, Japan." Photos without GPS data are assigned to the nearest cluster by timestamp.

Question 12

Is Viallo free to use?

Accepted Answer

Yes, Viallo offers a free tier with 2 albums, 200 photos, and 10 GB of storage. Paid plans start at $5.99/month for more albums, storage, password protection, and analytics. A Pro plan at $14.99/month includes unlimited albums, 1 TB storage, and advanced features.

Question 13

How is Viallo different from iCloud Shared Albums?

Accepted Answer

iCloud requires all recipients to have an Apple ID and an Apple device. Viallo works on any device and any browser - no Apple ID needed. Viallo also lets you share all albums at once with a profile link, add password protection, and track who viewed your photos.

Question 14

Can I password-protect my shared photo albums?

Accepted Answer

Yes. On Plus and Pro plans, you can add a password to any share link. Recipients must enter the password before viewing photos. You can also revoke any share link instantly and hide specific photos from shared albums while keeping the rest visible.

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Frequently Asked Questions